Our Customer Satisfaction Guarantee – Aluminum Master LLC, Naples FL

Aluminum Master customer satisfaction guarantee Naples Florida

Our Customer Satisfaction Guarantee – Aluminum Master LLC, Naples FL

At Aluminum Master LLC, our word is our bond. When we say we guarantee your satisfaction, we mean it. As a family-owned and operated screen enclosure company in Naples, Florida, we’ve built our reputation since 1991 on integrity, craftsmanship, and doing what’s right — not what’s easiest.

Every new enclosure, repair, or free estimate we provide comes with a simple promise: We’re not satisfied until you are.

What Our Satisfaction Guarantee Means

When you hire Aluminum Master, you’re not just getting a contractor — you’re getting a family that stands behind every bolt, beam, and screen. Our customer satisfaction guarantee covers more than workmanship; it’s about trust, communication, and long-term peace of mind.

  • Honest Estimates: We never upsell or hide costs. Your quote is detailed, transparent, and fair.
  • Precision Craftsmanship: Every project is built or repaired with care and pride — no shortcuts, ever.
  • Local Accountability: We live here, we work here, and our reputation matters to us.
  • Follow-Through: If something’s not right, we make it right — quickly, professionally, and without excuses.

Family-Owned Service You Can Count On

For over 30 years, our family has worked side by side to deliver high-quality screen enclosures across Southwest Florida. From Golden Gate Estates to Marco Island, homeowners trust us because we keep our promises. Gerald and Ruth built Aluminum Master on simple principles — honesty, hard work, and treating every customer like a neighbor.

We believe in doing the right thing, every time. That’s why our customer satisfaction guarantee isn’t a marketing slogan — it’s our daily standard.

Our Promise to Every Customer

  • We’ll communicate clearly from start to finish.
  • We’ll respect your home and leave every site clean.
  • We’ll use only high-quality, hurricane-rated materials.
  • We’ll stand by our work — because our name is on it.

Our Reviews Speak for Themselves

We’ve earned the trust of Southwest Florida homeowners one project at a time. Customers consistently describe us as professional, reliable, honest, and easy to work with. That’s because every interaction — from the first call to final inspection — is guided by our family values.

See what our customers are saying on Google Reviews, or experience it yourself by booking your next project with Aluminum Master LLC.

Schedule Your Free Estimate

Discover what makes Aluminum Master Naples’ most trusted screen enclosure company. Whether you’re building a pool cage, enclosing a lanai, or replacing worn screens, we guarantee your complete satisfaction from start to finish.

Call (239) 449-9934 or request a free estimate today to experience our promise firsthand.

Proudly Serving Southwest Florida

Aluminum Master proudly provides guaranteed satisfaction for screen enclosure and aluminum repair services throughout Naples, Marco Island, The Golden Gate Estates, Downtown Naples, Olde Naples, North Naples, Estero, Bonita Springs, Bonita Beach, Lely, and the Bayshore Arts District.

When reliability, honesty, and craftsmanship matter — trust the family business that’s been exceeding expectations since 1991.

 

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Posted on Google Google
Belkys  profile picture
Belkys
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Just had à lanai done by Gerald and I am very happy with our new covered patio. He is hard worker and one of the few honest business folks still around 😎😎 Updating this review as I just had front porch enclosure added and finished. I could not be happier to be bug free in particular those pesky no seeums.. I had a Zevo trap in front door I replaced the refill to a new one and not one bug on it!! We get to actually sit on front porch without being bitten. Gerald is very detailed in particular with folks like me who do not like any critters around.. above and beyond service from him.
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Dennis  profile picture
Dennis
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I live in Marco Island and needed some bolts replaced on our lanai. Alum Master did the job on time for a fare price They went above and beyond what I expected. They will be our go to company moving forward when the screens need replacing they will be the ones we call.
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Denise  profile picture
Denise
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Gerald was quick to come out and replace pannels that blew out during a wind storm in Ave Maria. Two separate occasions. Fast fair and reliable..
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Kim  profile picture
Kim
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Gerald was very professional and always on time. I live in Winding Cypress, Naples.
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Office  profile picture
Office
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Aluminum Master works in Naples park area of Florida for rescreen and repairs. Gerald responded my call fast and came to my home same day to give me a quote. Gerold and son did a great job the following day to replaced screens in my pool cage and repaired rusty screws. I strongly recommend their service.
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Mwav8tor  profile picture
Mwav8tor
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Outstanding company! My dogs shredded one large screen panel, a small panel next to the door and both panels on the door. Gerald and son were personable and professional. Quickly repaired my damage and installed a doggie door to hopefully prevent future damage. Highly recommend, would definitely use again.
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Cathy  profile picture
Cathy
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Gerald was prompt, courteous, meticulous and a pleasure to deal with! Repair was reasonable and gave me several options so I could make an informed decision. Will definitely use again for future repairs! Thanks for a job well done!
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Lynn  profile picture
Lynn
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Very prompt, reasonable and nice. I would definitely have him back for my next repair
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Diane  profile picture
Diane
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Communication with Gerald and his son was spot on. Arrived on time, gave me a quote and did the job, all within an hour's time. I highly recommend Gerald and his son!

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